Gaming Administrator (Maternity Cover)

We’re looking for a Gaming Administrator for a fixed-term, 12-month contract to cover maternity leave. You will play a key role in supporting the Live Table Gaming and Electronic Gaming Management teams, supporting the efficient running of the Hippodrome’s gaming operation. This is a varied and fast-paced role combining administration, coordination, compliance, and HR-related tasks.  

You will be responsible for managing rotas, supporting the management team in their performance management processes, coordinating recruitment and onboarding, and maintaining accurate records across the department.

Start Date and Hours:

• We’re aiming to hire the right person by the end of June.
• This is a full-time, 40 hour per week role.
• 10-hour shifts worked between 12 pm and 10 pm on a rolling rota basis which would include weekends.

Key Responsibilities

• Manage staff rotas to ensure appropriate shift coverage across the gaming operation.
• Coordinate holiday requests, flexible working arrangements, and other scheduling changes.
• Submit accurate payroll information, including overtime, holidays, and absences.
• Maintain attendance records, monitor timekeeping, and report issues to management.
• Coordinate recruitment and onboarding, including documentation, inductions, interviews, and uniform allocation.
• Support probation, appraisal, and performance management processes, tracking actions and timelines.
• Support applications and renewals of employee gaming licenses.
• Maintain accurate records across staffing, training, gaming equipment, and operational activity.
• Provide administrative support to management meetings and hearings including taking notes and tracking follow-up actions.

What We’re Looking For:

• Two years’ previous experience in an administrative role, ideally in a fast-paced organisation.
• Strong organisational skills with excellent attention to detail.
• Confidence using Microsoft 365 applications.  
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks, prioritise workload, and meet deadlines.
• Professional, discreet, and able to handle confidential information.

• Experience with rota planning, payroll, or HR systems and an understanding of casino/gaming operations would be an advantage.
• You must be over 18 to work at the casino.

What We Offer:

• You will be included in the tronc which pays approximately an additional £700-£1000+ per month.
• 50% discount in the Hippodrome Casino's restaurants & bars.
• 30% off Magic Mike Live tickets for friends and family.
• Enhanced maternity & paternity pay.
• Mental health and wellbeing support through our Employee Assistance Programme.
• Access to discounts for many retailers, leisure, food and entertainment establishments.
• Season ticket loans.
• Salary exchange Cycle to Work & Tusker electric vehicle schemes.
• Excellent foreign exchange rates.
• Life assurance.
• Company pension.